Privacy Policy

E-thereal Expressions Privacy Policy

Effective Date: 11/01/2023

Welcome to E-thereal Expressions! We are committed to protecting your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our Etsy shop.

1. Personal Information We Collect:

To fulfill your order, you must provide us with certain information (authorized by Etsy to provide to us), such as your name, email address, postal address, payment information, and the details of the product you’re ordering.

You may also choose to provide us with additional personal information (for a custom order, for example), if you contact us directly.

2. Why We Need Your Information and How We Use It:

We rely on a number of legal bases to collect, use, and share your information, including:

as needed to provide our services, such as fulfilling your order, settling disputes, or providing customer support;

when you have provided your affirmative consent, which you may revoke at any time;

if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases as required by tax law; and

as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests.

3. Information Sharing and Disclosure:

Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy: We share information with Etsy as necessary to provide you with our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.

Service Providers: We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.

Compliance with Laws: We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms, and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.

4. Data Retention:

We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. 

5. Your Rights:

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases.

6. Changes to This Privacy Policy:

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us:

For purposes of EU data protection law, I, Jose Arroyo, am the data controller of your personal information. If you have any questions or concerns, you may contact me at service@e-thereal.com.